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Home | Profile | Services | Our Clients | Contact Us | Client/Agent Login
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Profile
Founded over years ago as a family business, Robert Stack & Associates has evolved into a
successful, highly effective and efficient
organization capable of providing Australia-wide, Metropolitan and Rural coverage whilst providing personalised service, which
few competitors can match in this day and age.
Our continuing success is a direct result
of the following key factors which continue to be an integral part of the business:
Personal Service - During normal business hours, our phones are answered by people, not
by an automated prompting and queuing machine.
'Level' Management
Topology - The owners maintain full-time, "hands on" involvement in all aspects of the business.
If a situation arises which requires prompt resolution, Brendon is ready and
available to deal with any situation, without the hassle of screening,
voicemail, delay or escalation.
Staff - Every member of our professional team are committed to service excellence, and having had extensive experience within the
finance and banking sectors, are well positioned to understand every Client's
requirements.
Service Standards - Apart from regulations determined by various government departments
and our self-imposed service guidelines, being a member of the Institute Of Mercantile Agents (
These factors have a resulted in a loyal Client base, some of which can be seen on our Client list.
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